Parrot AI® Changelog

See what's new with Parrot AI®

August 17, 2026

CRM Sync & Task Tracking

Your CRM record now carries more of the meeting with it, formatted consistently and synced with fewer interruptions.

Transcripts Attached to CRM Exports
Notes exported to your CRM now include an attached, human-readable transcript file alongside the note itself.

Consistent CRM Note Formatting
Notes exported to Salesforce, Redtail, and Wealthbox now match the same format used elsewhere in Parrot, with organizer, attendee, subject, and meeting time details included consistently.

Automatic Sync Retries
We've improved CRM sync reliability so temporary API errors are now retried automatically rather than permanently failing a sync.

Meeting Templates

Template changes now take effect the moment you make them.

Live Template Updates
You'll now get a live update when a meeting template is deleted or its default is changed. Affected meetings and template dropdowns refresh automatically, with no page reload required.

UI Improvements & Infrastructure

A cleaner, more streamlined navigation is rolling out across the app.

Redesigned Navigation
Continued rollout of the redesigned navigation across the app, including updated sidebars for Clients, My Pages, Workspaces, Settings, and Help, plus a new product switcher and expanded "More" menu functionality.

Clearer Calendar Setup
The meeting calendar's "no calendar connected" state now includes a clear call to action to connect your calendar.

Smarter Page Deletion Routing
Deleting a page now takes you to the appropriate landing page across My Pages, Workspaces, and Clients.

August 3, 2026

Custom Templates

Control exactly how Parrot AI analyzes every type of meeting you run.

Custom Prompt-Based Templates
You can now build and manage your own structured templates to dictate exactly how the AI analyzes your meetings. Create templates from either the Settings or Calendar pages by entering custom prompt names and instructions. Prompts can be easily reordered or removed. Assign these templates to upcoming calendar events, or use them to re-summarize past meetings based on specific meeting types or custom framework needs.

Redesigned Template Editor
There is now a flyover panel that lets you set up or edit a template from the meetings calendar or settings without leaving the page you are on.

CRM Sync & Task Tracking

Never log a task twice. Close the gap between meeting and CRM with tasks that stay in sync everywhere.

Self-Service Advisor360 CRM Connection
You can now connect your Advisor360 CRM directly from the Settings > Connected Apps page. This self-service integration allows you to map your households and begin syncing data without needing manual backend setup. 

Accelerated Background Sync
We've significantly accelerated our background synchronization cadence. Parrot AI will now automatically refresh household data from Advisor360 every 30 minutes, ensuring that any updates or new households added to your CRM flow into Parrot throughout the day.

Household Editing for CRM-Connected Records
When a household is connected to your CRM, editing that household directly in Parrot AI is now disabled since those edits wouldn't be reflected back in the CRM. This avoids added confusion when editing households and improves functionality of Parrot when using CRMs.

Shared Household Inheritance
Household records will now refresh on a regular, automated cadence from Redtail, Wealthbox, and Salesforce. New households and profile updates made in your CRM will now automatically flow into Parrot AI.

Automated CRM Household Refreshes
We've upgraded our logic to better support partnerships and collaborative advisory teams. Parrot AI now inherits shared households from Advisor360. You are no longer restricted to seeing only the clients where you are listed in the "Assigned To" field. If a household is shared with you in the CRM, it will now automatically appear in Parrot.

Direct Links Back to Parrot on CRM Exports
When exporting a meeting note to Salesforce, Wealthbox, or Redtail, Parrot AI will now automatically append a direct hyperlink back to the corresponding page in Parrot, allowing you to instantly jump back to the full transcript or recording.

Mobile Experience

Stay productive from anywhere with a seamless mobile experience across the Parrot web app and your mobile device.

Parrot AI on Android
We are thrilled to introduce the official Parrot AI Android app. You can now capture client calls and in-person meetings with a single tap, view full household profiles, and use Ask AI to query your notes directly from your Android device.

Faster Household Loading on Android
Client households now load faster on Android for advisors with many households, with search-as-you-type so you can jump straight to the one you need.

Upload Status for Android
A queued upload that can't reach the network now shows a distinct "Waiting for connection" state for added clarity.

Household Empty States on Android
Android now shows a clear empty state on the household details screen when a household has no clients yet, instead of an unclear blank screen.

Extended In-Person Recording Limit
We've increased the maximum time limit for in-person meeting recordings from 1 hour to 4 hours. Run your long-form sessions with total peace of mind, knowing Parrot AI won't stop capturing the conversation before the meeting concludes.

UI Improvements & Infrastructure

Navigate faster and manage your firm more securely with a refined interface.

Performance for Large Books of Business
We have now rolled out changes to the Clients table, Uncategorized Clients tab, and Workspace/Household switcher to load one page at a time rather than every household up front. This sped up the search process and provided noticeably faster service for advisors.

Search-as-You-Type Across Pickers
Search-as-you-type has been added across several pickers, so results appear as you type instead of waiting for everything to load first. These pickers include the phone dialer's client search, the "choose a destination" picker for moving pages and files and for rules, and the "Add to household" picker.

Browser Support Warnings
We now warn you if your browser is old or unsupported. Parrot AI supports the latest two versions of Chrome, Firefox, Safari, and Edge. You'll now see a heads-up instead of running into unexplained issues on older versions.

Browser Extension Compatibility
The browser extension works in Chrome, Edge, Opera, and Chromium.

Streamlined Onboarding Routing
To accelerate time-to-value for new users, the platform now automatically routes newly onboarded accounts to our updated, streamlined Getting Started in <10 Minutes documentation.

Transport Export Status
Transcript export now shows a busy state while it's working. The first export can take a moment to load supporting libraries, and the interface now indicates it's working instead of appearing unresponsive.

Reset the Custom Rule Pop-Up
You can now reset the "Don't ask again" selection for the custom rule pop-up from the Inbox Rules settings page, for anyone who previously dismissed it and wants it back.

Updated Product Documentation
All docs are now better structured for use with Ask AI, allowing you to chat directly with our assistant to get instant answers to frequently asked questions, configuration steps, and feature walkthroughs without hunting through pages of text.

Custom Support Links
Instead of a one-size-fits-all support link, teams can configure their own support URL.

June 8, 2026

Task Management Enhancements

Stay on top of follow-ups with more control and flexibility in how action items are created and managed.

Interactive Task Manager
The Potential Actions section of the meeting page has been transformed into a fully interactive task manager with more granular controls. 

Edit, Delete, and Create Action Items
You can now edit, delete, and manually create new action items directly on the meeting page.

Action Item Prioritization
To help your team focus on what matters most, you can now assign a priority to each potential action.

Advanced Ask AI & Meeting Intelligence

Get precise answers from across your entire book of business.

Minimize Ask AI Bar
To give you more screen real estate when reviewing transcripts or documents, you can now minimize the Ask AI bar at the bottom of the page.  

Dynamic-Scope Reasoning
Previously, AI models typically performed a single search of your data at the start of a chat. Our new model evolves with your conversation. As your conversation with Ask AI progresses, the agent now has the capability to "recognize" when it needs more information. It will autonomously reach back into your transcripts, CRM data, and files to retrieve fresh resources in real-time. If you ask a follow-up question that touches on a new topic, the AI doesn't just rely on what it already found — it goes back to the "library" to find exactly what it needs to answer you accurately.

Multi-Line Prompt Support
By popular demand, you can now use Shift + Enter to start a new line within the chat box, allowing you to ask more complex, multi-part questions with better structure.

Improved Output Formatting
AI outputs are now delivered in a clean, professional format, removing technical Markdown symbols (like double asterisks) that previously cluttered copy-pasted text. You can now copy and paste AI insights directly into emails or your CRM's rich text editor without needing to reformat. 

Household Data & Intelligence

Spend less time prepping. Parrot turns your client files into organized household profiles so you're always briefed.

Automatic Household Assignment from Calendly
When a client schedules a meeting via Calendly, Parrot AI will now use the attendee's email to automatically assign the recording and transcript to the correct Household. This removes the manual step of filing meetings scheduled via Calendly.


CRM Sync & Task Tracking

Never log a task twice. Close the gap between meeting and CRM with tasks that stay in sync everywhere.

On-Demand Meeting Sync to Advisor360 CRM
For on-demand or ad-hoc meetings that aren't on your pre-scheduled calendar, Parrot AI will now automatically trigger a sync to the A360 CRM the moment you assign that recording to a household. This ensures that every conversation, even the spontaneous ones, is captured in your CRM without extra manual steps.   

Advisor360 & Salesforce Task Sync 
You can now send tasks directly to Advisor 360 CRM as well as Salesforce CRM! Simply select the AI-generated action items you want to track, and they will be created as tasks within your CRM, ensuring your follow-up workflow remains centralized.  

Redtail Task Sync
You can now send tasks directly to Redtail from Parrot. Select any AI-generated action items from your meeting page to create them automatically as tasks within Redtail CRM, keeping your follow-up centralized.

Mobile Experience

Stay productive from anywhere with a seamless mobile experience across the Parrot web app and your mobile device.

Lock Screen Recording Controls
Stop your recordings without unlocking your phone. Lock screen recording controls have been added, allowing you to end a session directly from your lock screen — perfect for quickly wrapping up meetings while on the move.    

Phone Extension Support 
Phone registration capabilities have been expanded to support office systems using extensions. Teams working behind a single main office number can now register their individual extensions within Parrot AI. This ensures that every team member's unique calls are correctly identified and filed under the right user profile.  

File Sharing Into Parrot
You can now share audio and video files directly from other apps (such as Voice Memos or Files) into Parrot AI for transcription and analysis. 

Secure Code Support on iOS
The secure code capability is now available on the iOS app. Advisors who share a primary office phone number can input their unique secure code when merging Parrot AI into an incoming mobile call. This ensures the recording is immediately verified and routed to the correct advisor's account.

Security & Compliance

Keep client data secure and your firm compliant with enhanced privacy and retention controls.

Secure Codes for Shared Phone Lines
We've launched a new capability to add secure codes for advisors who share a primary office phone number. To ensure every call is attributed to the correct team member, Parrot AI can now assign a unique secure code to each advisor. When merging Parrot into an incoming client call, simply input your code to verify your identity.     

Configurable Recording Retention
Admins can now configure accounts to discard audio and video recordings automatically after a meeting ends, saving only the written transcript. Admins can also set a retention period for the transcript, to align with their compliance policies. Note: The meeting assistant will still join your live calls to capture the text, but the underlying media files will not be stored.

Account Number PII Redaction
To enhance data security, "Account Number" has been added as a Personally Identifiable Information (PII) field in Admin settings. When toggled on, client account numbers will automatically be redacted from all meeting transcripts.

 

April 28, 2026

CRM Sync & Task Tracking

Never log a task twice. Close the gap between meeting and CRM with tasks that stay in sync everywhere.

Send Tasks to Advisor360 & Salesforce CRM
You can now send tasks directly to Advisor360 CRM as well as Salesforce CRM. Simply select the AI-generated action items you want to track, and they will be created as tasks within your CRM, ensuring your follow-up workflow remains centralized.  


Phone & Call Controls

Giving your team more ways to ensure every client call is correctly captured and attributed.

Secure Advisor Codes for Shared Office Lines
Parrot AI can now assign a unique secure code to each advisor who shares a primary office phone number. When merging Parrot into an incoming client call, simply input your code to verify your identity and ensure every call is attributed to the correct team member.


Mobile iOS Experience

Stay productive from anywhere with a seamless mobile experience across the Parrot web app and your iPhone.

Share External Audio & Video Files
Share audio and video files directly from other apps (such as Voice Memos or Files) into Parrot AI for transcription and analysis.

Cancel In-Progress Uploads
If a recording upload becomes stuck or is no longer needed, you can now manually cancel ongoing uploads directly from the playback view.

Anonymized Device Data for Support
To help our team resolve issues faster, you now have the option to include anonymized device data when submitting support tickets.

Stability Improvements  
Minor fixes to improve the stability of Live Activities on the lock screen and background upload consistency.


April 13, 2026

Task Management Enhancements

Stay on top of follow-ups with more control and flexibility in how action items are created and managed.

Interactive Task Manager
The Potential Actions section of the meeting page has been transformed into a fully interactive task manager with more granular controls.

Edit, Delete, and Create Action Items
You can now edit, delete, and manually create new action items directly on the meeting page.

Action Item Prioritization
To help your team focus on what matters most, you can now assign a priority to each potential action.

Advanced Ask AI & Meeting Intelligence

Get precise answers from across your entire book of business.

Minimize Ask AI Bar
To give you more screen real estate when reviewing transcripts of documents, you can now minimize the Ask AI bar at the bottom of the page.

Improved Output Formatting
AI outputs are now delivered in a clean, professional format, removing technical Markdown symbols (like double asterisks) that previously cluttered copy-pasted text. You can now copy and paste AI insights directly into emails or your CRM's rich text editor without needing to reformat.

Multi-Line Prompt Support
By popular demand, you can now use Shift + Enter to start a new line within the chat box, allowing you to ask more complex, multi-part questions with better structure.

Household Data & Intelligence

Spend less time prepping. Parrot turns your client files into organized household profiles so you're always briefed.

Automatic Household Assignment from Calendly
When a client schedules a meeting via Calendly, Parrot AI will now use the attendee's email to automatically assign the recording and transcript to the correct Household. This removes the manual step of filing meetings scheduled via Calendly.

CRM Sync & Task Tracking

Never log a task twice. Close the gap between meeting and CRM with tasks that stay in sync everywhere.

On-Demand Meeting Sync to Advisor360 CRM
For on-demand or ad-hoc meetings that aren't on your pre-scheduled CRM the moment you assign that recording to a household. This ensures that every conversation, even if it's spontaneous, is captured in your CRM without extra manual steps.

Mobile iOS Experience

Stay productive from anywhere with a seamless mobile experience across the Parrot web app and your iPhone. 

Lock Screen Recording Controls
Stop your recordings without unlocking your phone. Lock screen recording controls have been added, allowing you to end a session directly from your lock screen - perfect for quickly wrapping up meetings while on the move.

Phone Extension Support
Phone registration capabilities have been expanded to support office systems using extensions. Teams working behind a single main office number can now register their individual extensions within Parrot AI. This ensures that every team member's unique calls are correctly identified and filed under the right user profile.


Changes Delivered Since July 2025

Mobile iOS Experience

Stay productive from anywhere with a seamless mobile experience across the Parrot web app and your iPhone. 

Full Household Access
View and manage your entire client household record directly within the iOS app.

Ask AI on Mobile
Use Ask AI on your iPhone to get instant answers about clients while traveling or between meetings.

Pause & Resume Recording (iOS)
Pause a recording mid-conversation and resume it later without starting a new file.

Interruption-Free Recording
Improved audio handling ensures your recordings continue seamlessly.

Upload Recordings from iOS
Upload recordings directly to a household or your recording inbox from the iOS app.

Recording Expiration Controls
Uploaded recordings now automatically expire after 30 days.

In-App Call Initiation
Start client calls directly from the Parrot web app; Parrot connects both parties and automatically files the recording to the correct household.

Phone Number Verification & Call Recording (iOS)
Verify phone numbers and initiate recorded calls directly from the mobile app.

Support Requests from Mobile
Submit product feedback or support requests directly from the iOS app.

Advanced Ask AI & Meeting Intelligence

Get precise answers from across your entire book of business.

Precise Search & Query Handling
Enhanced indexing of household attributes ensures Ask AI finds specific client data points with higher accuracy.

Deep Document Analysis
Expanded RAG context allows Ask AI to search and connect information across much longer, multi-page documents.

Multi-Source Ask AI Conversations
Ask AI questions across multiple households, pages, files, and timeframes with persistent chat history.

Ask AI Source Attribution
Ask AI now displays the sources used to generate answers so users can easily reference the original data.

Identify Gaps with Inverse Questions
Use "negative" queries (e.g., "Which clients haven't met with me?") to identify missing data or outreach opportunities.

Household Prompt Suggestions
Discover new ways to leverage your data with tailored AI suggestions that help you uncover powerful insights.

Meeting Prompt Suggestions
Prompt suggestions are tailored for common advisor meeting types like tax reviews or client meetings.

Speaker Time Breakdown
Understand participant engagement at a glance with a visual breakdown of communication patterns for every meeting.

AI Speaker Attribution Accuracy
Improved identification of speakers during recorded meetings.

One-Click AI Access
Use new Ask AI buttons across key household pages to start a query without leaving the page you’re on.

Ask AI Navigation
New chat icon and simplified navigation make it easier to locate previous conversations.

Context Tracking in Ask AI
Use new Ask AI buttons across key household pages to start a query without leaving the page you’re on.

Household Data & Intelligence

Spend less time prepping. Parrot turns your client files into organized household profiles so you're always briefed.

Smart Document Ingestion
Turn your paperwork into organized data by uploading onboarding documents that Parrot "reads" to extract household details with high precision.

Household Document Upload
Upload documents to household records and view summaries or ask AI questions about them.

Instant Household Summaries
Get up to speed in seconds with AI-generated briefings of a household’s entire history and status.

Household Dashboard
Group clients into households and view all meetings, files, and activity in a single dashboard.

Complete Household Activity Tracking
Get the full picture of every client interaction with a Household Activity page that now includes all recording types (phone calls, iOS recordings, and in-person meetings) with clear labeling and automatic association.

Household Activity Indicators
Icons now identify activity types such as calls, meetings, and file uploads.

Consent Annotation for Meetings
Meeting transcripts now include indicators showing whether participants consented to being recorded.

Household Selection Tools
New widgets make it easier to find and select households and workspaces.

Household Management Settings
Client households can now be managed from a dedicated settings tab.

CRM Sync & Task Tracking

Never log a task twice. Close the gap between meeting and CRM with tasks that stay in sync everywhere.

Unified CRM Sync (Salesforce, Redtail, Wealthbox)
Seamlessly flow meeting notes, summaries, and tasks directly into your CRM without ever leaving Parrot.

Advisor360 CRM Integration
Meeting transcripts, summaries, and follow-up tasks can automatically sync with Advisor360’s CRM.

Salesforce CRM Integration
Meeting transcripts, summaries, and follow-up tasks can sync directly to Salesforce.

Auto-Provisioning for Redtail
Save time with automatic household creation in Parrot based on your existing Redtail CRM data.

Wealthbox Task Creation
AI-generated tasks can now be sent directly to Wealthbox after a meeting.

Standalone + CRM Hybrid Usage
Advisors using the Advisor360 CRM integration can also use the standalone Parrot product with the same account.

Household-Level Tasks
Track and manage all outstanding tasks directly at the household level.

Clearer Action Items
NAI-generated action items now feature a simplified format that is more concise and easier to read at a glance. The system better distinguishes between new tasks and items already completed during the call, ensuring the final list is both accurate and actionable.

UI Improvements & Infrastructure

Navigate faster and manage your firm more securely with a refined interface. 

Refined Navigation and UI Polish
Experience smoother transitions with updated household navigation and a polished look across all file pages.

Household Navigation from Side Menu
Browse households directly from the main navigation menu.

Refreshed Homepage
Updated homepage with a Household Activity section and quick access to common actions.

Streamlined Inbox
Manage all incoming files and recordings in one centralized view.

Instant Recording Linking
Upload or assign recordings to a household directly from that household’s page.

Assign Recordings to Households at Creation
Meetings, uploads, or recordings can be assigned to a household when they are created.

Page-to-Household Move Flow
Improved interface for assigning or moving recordings and pages between households.

Client Profile Meeting Launch
Start a meeting directly from a client profile and automatically file it to that client.

Flexible Team Permissions
Easily grant staff or partners access to multiple client households at once.

Workspace Management Interface
Renamed and reorganized workspace settings for clearer team administration.

Dedicated Household Notes
Keep your thoughts organized with a new, private Notes page for every household.

Enterprise-Grade Security
Upgraded system architecture to Microsoft Auth for more secure and reliable logins.

Reliable System Updates
Enjoy a more responsive experience with system fixes that eliminate delayed notifications and slow status updates.

Updated User Guides
Navigate new features confidently with refreshed onboarding materials and help docs designed for a smoother start.